Section 1 - About These Terms

These Terms and Conditions ("Terms") govern your use of Rigditioning websites, online services, coaching, programmes, communities, digital materials and related services (together, the "Services"). By purchasing, registering for, accessing or using a Service, you agree to these Terms.

Rigditioning is operated by Mark Davis, trading as RIGDITIONING ("we", "us", "our"), based in the United Kingdom. You can contact us at [email protected] and at Flat 1, 28 Abbeville Road, Clapham, London SW4 9NG.

The Services are intended for people aged 18 or over unless we expressly agree otherwise in writing.

Section 2 - Our Services

Rigditioning provides fitness coaching, personal training, exercise programming, group coaching, educational content, community-based programmes and related nutrition, recovery and lifestyle coaching. Services may include, without limitation, 1-2-1 coaching, Rigditioning group programmes and communities, workshops or challenges such as 14DC, and other programmes offered from time to time.

The exact features, duration, access period, price and delivery method for a particular Service are those shown on the relevant sales page, checkout page, booking page or written offer at the time you purchase — see the offer details below.

We may reasonably update programme content, exercise selection, schedules, delivery methods, coaches, platforms or supporting materials where this does not materially reduce the Service you purchased.

Section 3 - Health, Exercise and Client Responsibility

Exercise and physical training involve inherent risks. You are responsible for participating within your own abilities and for using appropriate judgement when exercising.

You must provide accurate and relevant information about injuries, health conditions, medical restrictions, medication, exercise history and other circumstances that may reasonably affect your participation, including via our PAR-Q / health screening. You must tell us promptly if relevant circumstances change.

Our Services are not medical care, diagnosis, physiotherapy, psychological treatment or medical nutrition therapy, and they are not a substitute for advice from an appropriately qualified healthcare professional. Where appropriate to your circumstances, you should obtain medical advice or clearance before beginning or materially changing an exercise or nutrition programme.

You should stop exercising and seek appropriate medical assistance if you experience symptoms that make continued exercise unsafe. We may modify, pause or decline to provide particular training recommendations where we reasonably believe this is appropriate for safety or where we do not have enough information to coach responsibly.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability that cannot be excluded under applicable consumer law.

Section 4 - Nutrition, Recovery and Lifestyle Guidance

Where a Service includes guidance relating to food, calories, macronutrients, recovery, sleep, hydration, supplements or lifestyle, that guidance is provided for general coaching and educational purposes. It is not a diagnosis or treatment and does not replace advice from an appropriately qualified healthcare professional.

You remain responsible for deciding whether a recommendation is suitable for you and for obtaining professional advice where required.

Section 5 - No Guaranteed Results

If followed correctly, our programmes are built to get you results — that's the whole point of the coaching.

That said, we don't guarantee any particular change in body weight, body composition, strength, fitness, performance, appearance, health or other outcome. Results vary between individuals and depend on factors including starting point, adherence, training history, nutrition, recovery, lifestyle, genetics and circumstances.

Our role is to provide the coaching, programming, education, accountability and support described in the Service you purchase. You remain responsible for your participation and implementation.

Section 6 - Client Participation and Coaching Relationship

For coaching Services to work effectively, you agree to provide reasonably accurate feedback and to complete the agreed training, check-ins, tracking or other actions relevant to your programme. We can adapt coaching based on information you provide, but we cannot be responsible for outcomes affected by material information that is withheld or inaccurate.

We may review or end a coaching relationship where there is persistent non-engagement, abusive behaviour, a serious safety concern, non-payment, misuse of our Services, or another material breach of these Terms. Any financial consequences of termination will be subject to applicable consumer law and the terms of the Service purchased.

Section 7 - Session Cancellations and Lateness

This clause applies only to face-to-face, in-person sessions. 1-2-1 Coaching and Rig Crew are delivered online as a structured coaching relationship and module/programme set-up rather than fixed bookable sessions, so no per-session cancellation policy applies to them.

Where you have booked a face-to-face session, you should cancel or rearrange with at least 24 hours' notice. If less than 24 hours' notice is given, the session may be treated as used and may not be rearranged, though we retain discretion to make an exception in genuine or exceptional circumstances (for example, sudden illness or an emergency). If we need to cancel a session, we will rearrange it or provide an appropriate alternative.

If you are late to a face-to-face session, the session may still finish at the originally scheduled time.

Section 8 - Communication and Support

Depending on the Service, support may be provided through email, WhatsApp, video calls, a coaching platform, community channels or other agreed methods. Coaching support is not an emergency service and must not be relied on for urgent medical or safety matters.

We aim to respond to coaching messages within 48 hours on weekdays, excluding weekends and public holidays.

Section 9 - Fees, Payments and Subscriptions

Prices and payment arrangements are shown before purchase. Payments are currently processed by Stripe. You agree to provide current and accurate payment information and authorise Stripe to collect amounts due under the payment arrangement you select.

Where a Service is sold as a subscription, membership or instalment plan, the checkout or written offer will state the billing frequency, any minimum initial commitment and the recurring price. Recurring payments continue until cancelled in accordance with the applicable cancellation terms — see the offer details below for the commitment and notice period for each live offer.

We will not increase the recurring price of an existing subscription without giving reasonable advance notice. If a price change applies to your subscription, you may cancel before the new price takes effect unless a different legal right applies.

If a payment fails, we may pause access to paid Services while payment remains overdue, after giving reasonable opportunity to resolve the issue.

Section 10 - Cancelling a Subscription or Coaching Service

You may request cancellation using the contact method stated at checkout or by emailing [email protected]. Cancellation of a recurring subscription normally takes effect at the end of the paid period, unless the Service-specific terms below or your statutory rights provide otherwise.

A request to stop future renewal does not automatically entitle you to a refund for Services already supplied or a period already purchased. Any refund or payment due will be determined by the applicable Service terms and your statutory rights.

Section 11 - Consumer Cancellation Rights for Online Purchases

If you purchase online or at a distance as a consumer, you may have statutory cancellation rights. Where the law gives you a cancellation period, we will not remove or restrict those rights.

If you expressly ask us to begin providing a service during a statutory cancellation period and then exercise a valid right to cancel, you may be required to pay a proportionate amount for services supplied up to cancellation where the law permits this. Different rules can apply to digital content supplied immediately, including requirements relating to express consent and acknowledgement before the right to cancel is lost.

Information provided at checkout, including any request for immediate performance or digital access, forms part of your contract with us.

Section 12 - Refunds

Except where required by law or expressly stated in the offer you purchased, payments are not automatically refundable merely because you change your mind after the applicable cancellation period, do not use the Service, or do not achieve a particular result.

This clause does not affect your statutory rights, including rights relating to services that are not performed with reasonable care and skill or digital content that does not meet applicable legal requirements.

Section 13 - Community Conduct

Where a Service includes a group, community, messaging channel, live call or shared space, you agree to communicate respectfully and not to harass, threaten, discriminate against, abuse or deliberately disrupt other members or staff.

We may remove content, restrict access or terminate participation where conduct materially harms the community, breaches these Terms or creates a safety concern. Where appropriate, we may give a warning first, but serious conduct may justify immediate action.

You must respect the privacy of other members and must not publish or share another member's private information, messages, images or progress without their permission.

Section 14 - Intellectual Property

Unless stated otherwise, Rigditioning owns or licenses the intellectual property in its programmes, training plans, handbooks, videos, written materials, graphics, templates, website content, branding and other materials supplied through the Services.

We grant you a limited, personal, non-exclusive and non-transferable right to access and use materials that you have properly obtained, solely for your own personal, non-commercial use during the applicable access period.

You must not copy, reproduce, resell, distribute, upload, publish, teach, license, commercially exploit or share Rigditioning materials with third parties without our prior written permission, except where the law permits otherwise.

RIGDITIONING and associated logos and brand assets are our marks or branding. Nothing in these Terms transfers ownership of those marks to you.

Section 15 - Feedback, Testimonials, Photos and Client Content

You may choose to provide feedback, reviews, testimonials, photographs, videos or other content. You remain responsible for content you provide and must have the right to provide it.

Participation in a Rigditioning Service does not by itself give us permission to use identifiable client photographs, transformation images, testimonials or private coaching messages in public marketing. Where we wish to use identifiable client material publicly, we will seek appropriate permission separately.

You may withdraw a marketing permission prospectively where the law gives you that right, although this may not require us to recall material already lawfully printed or distributed before withdrawal.

Section 16 - Website and Third-Party Services

Our Services rely on a small number of third-party platforms: Squarespace (website hosting), LeadConnector/GoHighLevel (CRM, funnels, and email/SMS communications), Stripe (payment processing), Calendly (session booking), Notion (client programme dashboards) and Google Meet (coaching calls). Those third parties may have their own terms and privacy practices.

We are not responsible for third-party services outside our reasonable control, but this does not affect any responsibility we have to you under applicable law for the Rigditioning Service you purchased.

Section 17 - Service Availability and Reasonable Changes

We may need to make reasonable changes to the Services because of operational, technical, safety or legal requirements. We will not use this clause to make a material adverse change to a paid Service without appropriate notice or remedy where required by law.

Temporary interruptions may occur because of maintenance, platform outages, illness or circumstances outside reasonable control. Where an interruption materially affects a paid coaching Service, we will take reasonable steps to restore, rearrange or provide an appropriate alternative.

Section 18 - Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of rights that cannot lawfully be excluded, or any other liability that cannot be excluded or limited by law.

Subject to the paragraph above, we are not responsible for losses that were not reasonably foreseeable when the contract was made, or for business losses where you purchase the Services wholly or mainly as a consumer.

You remain responsible for using equipment safely, following venue rules, exercising within your capabilities, and seeking appropriate professional advice where necessary.

Section 19 - Privacy and Personal Data

Our collection and use of personal data is explained in our Privacy Policy. Fitness coaching may involve information about health, injuries or physical condition. We will handle personal data in accordance with applicable data-protection law and the Privacy Policy.

The Privacy Policy is separate from these Terms and should be made available at or before the point at which relevant personal data is collected.

Section 20 - Complaints

If you have a complaint about a Service, contact us at [email protected] with enough information for us to understand the issue. We will try to resolve complaints fairly and within a reasonable time.

Section 21 - Changes to These Terms

We may update these Terms from time to time. Changes will apply prospectively. If a change materially affects an existing paid Service, we will provide reasonable notice where appropriate and will not use a change to remove statutory rights or impose an unfair retrospective disadvantage.

Section 22 - Governing Law and Courts

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you. If you are a consumer living in another part of the United Kingdom, you may also be entitled to bring proceedings in the courts of the part of the United Kingdom in which you live.

Nothing in this section limits any mandatory rights you have under applicable consumer law.

Section 23 - General

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply so far as legally possible.

A delay by us in enforcing a right does not automatically mean that we waive that right. These Terms, together with the Service-specific information presented at purchase and any expressly incorporated documents, form the agreement between you and us for the relevant Service.

Section 24 - Contact

Questions about these Terms can be sent to:

RIGDITIONING — Mark Davis
Flat 1, 28 Abbeville Road, Clapham, London SW4 9NG
Email: [email protected]

Offer-Specific Commercial Terms

1-2-1 Coaching

Price: £297 upfront, then £197/month

Initial term: 6 weeks

Renewal: Rolling monthly

Cancellation notice: 14 days before next billing date

Notes: Online coaching; no per-session cancellation policy

Rig Crew

Price: £147 upfront, then £97/month

Initial term: 6 weeks

Renewal: Rolling monthly

Cancellation notice: 14 days before next billing date

Notes: Online group programme; module-based

14DC (Reconditioning Challenge)

Price: Free

Initial term: 14 days

Renewal: N/A

Cancellation notice: N/A

Notes: Lead-gen funnel; may be withdrawn or changed at any time